Business name: Sumatra Salon and Spa

Featured business owner: Lori El Shanti

Describe your business: “An AVEDA Salon and Spa offering exclusively AVEDA Products and services. We would love to Pamper you or a loved one and offer services for men and women including haircuts, color/highlights, facials, massages, waxing and natural nails.”

Does your business have a stated mission statement, the reason that this business exists? “Our top priority is YOU! We differentiate ourselves through our customer service, helping you look and feel your best, and providing a friendly, private “Sumatra Experience”. Our clients feel pampered, relaxed and confident with the services they receive when they leave Sumatra Salon & Spa.”

How many years have you been in business? “6”

Why did you get started in this particular business? Having been in the corporate environment, I wanted to do something that I was passionate about and being a woman, not many woman pamper themselves. I wanted to make sure we had a salon & spa that made women feel as beautiful on the outside as they are on the inside. Plus, We have a lot of fun!”

Customers really love ______: “AVEDA Hand Relief Night Serum”

Fill in the blank. You really love _____ about owning your own business: “meeting our clients”

Any advice to future small business owners? “Be resilient, its not easy!”